Privacy Policy

Pulse is a business operations and artificial intelligence technology company that builds secure, intelligent systems for modern digital workspaces. Pulse operates through its parent entities, subsidiaries, affiliated companies, and controlled operations (collectively referred to as "Pulse"). This policy applies uniformly across all Pulse platforms, services, modules, infrastructure, and technologies. Protecting the data of clients, candidates, employees, partners, and users is a foundational responsibility embedded into Pulse's systems, processes, and culture.

By accessing, registering for, integrating with, or using Pulse services directly or indirectly, you acknowledge that you have read, understood, and agreed to this Privacy, Data Usage, and Platform Policy. Continued use of Pulse constitutes ongoing acceptance of these terms and associated operational practices.

Pulse maintains strict safeguards designed to protect information against unauthorized access, misuse, loss, alteration, or disclosure. Administrative, technical, and organizational controls are implemented to maintain confidentiality, integrity, and reliability across all systems. Access to sensitive data is restricted and monitored. Data protection is a guiding principle in how Pulse designs products, operates infrastructure, and improves services.

Pulse collects and processes data necessary to deliver, maintain, and improve its services. This may include: • System activity and workflow data • Usage behavior and interaction logs • Performance analytics • Account information and preferences Data is used to operate services, enhance system reliability, strengthen security, improve user experience, and support customer operations. Pulse does not sell personal data.

Pulse integrates artificial intelligence and automation technologies to enhance productivity and platform performance. By using Pulse services, you authorize the processing of interaction and usage data within secure environments to improve AI models, automation systems, platform intelligence, and security protections. All AI models, algorithms, automation logic, system intelligence, and derivative outputs developed, trained, or improved through Pulse remain the exclusive intellectual property of Pulse. Use of Pulse services does not grant ownership of underlying AI models or derived intelligence.

Pulse may monitor system access, activity logs, behavioral patterns, and data flows to maintain security, detect threats, prevent misuse, and ensure service stability. Monitoring measures help identify: • Unauthorized access attempts • Abuse and suspicious activity • Policy violations • Security threats These actions are necessary to protect users, infrastructure, employees, and service continuity.

Pulse maintains structured internal procedures for identifying, assessing, and responding to security incidents, suspicious activity, or potential data breaches. If an incident is detected or reasonably suspected, Pulse may immediately: • Investigate activity • Restrict access • Suspend accounts • Isolate affected systems • Escalate matters to internal security, compliance, or legal teams Containment and remediation measures may be implemented without prior notice where necessary to protect platform integrity. Where required by applicable laws or regulations, Pulse may provide notification to affected parties or authorities within legally mandated timeframes.

To safeguard its platform, users, employees, and data ecosystem, Pulse reserves the right to take protective or enforcement action at its sole discretion in response to policy violations, security risks, unauthorized data access, or suspicious activity. Such action may include immediate restriction, suspension, or termination of access without prior notice. Pulse may also implement technical, administrative, or legal measures necessary to prevent further risk, misuse, or damage.

Pulse does not share user data outside Pulse, its parent entities, subsidiaries, or affiliated operations. Disclosure may occur only where required by law, regulatory authority, or valid legal process. Pulse does not engage in commercial resale of user data.

Where Pulse services involve recruitment, hiring, or workforce management processes, candidate data is handled with heightened confidentiality. Such information is processed solely for legitimate employment-related, operational, and service purposes within the Pulse ecosystem.

Pulse employees, contractors, consultants, and authorized personnel are bound by strict confidentiality and data protection obligations. Access to sensitive information is role-based, limited, and monitored. Confidentiality responsibilities continue beyond the end of employment or contractual engagement.

Users are expected to handle data responsibly and in accordance with applicable privacy, confidentiality, and security standards. Misuse of platform data, unauthorized disclosure, attempts to bypass safeguards, or violation of usage policies may result in investigation, restriction, suspension, or termination of service access.

Pulse continuously develops and improves its services, infrastructure, and technologies. This policy may be updated periodically to reflect operational, legal, or technological changes. Continued use of Pulse services after updates indicates acceptance of the revised policy. Where applicable, service or commercial changes may be communicated through official notifications or email.

Pulse follows a structured and responsible approach to managing security incidents: Detection & Investigation: Systems are monitored to identify unusual activity or risks. Containment: Affected systems or access may be restricted to prevent further exposure. Remediation: Corrective actions are taken to resolve vulnerabilities and restore stability. Notification: Where legally required, notifications may be issued within mandated timelines. Improvement: Incidents are reviewed to strengthen future prevention and response.

Pulse uses cookies and similar technologies to provide essential functionality, improve performance, and maintain security. Essential cookies are required for secure login, session management, and core site features. For more information on cookie types and data handling, please review our Cookie Policy at /cookies.

For questions or official communications regarding privacy or data practices: Company: Pulse Email: solutions@mypulsecloud.com Website: www.mypulsecloud.com Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (excluding public holidays). Messages received outside business hours may be addressed on the next working day. Pulse may require identity verification before processing data-related requests to prevent unauthorized disclosures. Pulse is not responsible for actions taken based on fraudulent or misdirected communications.

This policy describes Pulse's data handling and security practices in good faith and in accordance with applicable laws. Nothing in this policy creates obligations beyond those legally required. Pulse reserves the right to interpret, enforce, and update this policy as necessary to protect its users, employees, systems, and operations. If any provision is found unenforceable, the remaining provisions remain in effect. Use of Pulse services acknowledges that technology services inherently involve operational and security risks, and Pulse shall not be liable for indirect, incidental, or consequential damages arising from lawful platform operation, security measures, or enforcement of this policy.

By accessing or continuing to use Pulse services, you confirm that you understand and agree to this Privacy, Data Usage & Platform Policy, including Pulse's approach to data protection, AI system improvement, monitoring, and security enforcement.